Terms & Conditions

1. Introduction and Acceptance of Terms

Welcome to Wirestone Auto.

These Terms & Conditions (“Terms”, “Terms of Use” or “Agreement”) govern your access to and use of the website, its content, product listings, online purchasing facilities and related services operated by Wirestone International Private Limited, under the brand name Wirestone Auto.

Throughout these Terms, the expressions “Company”, “Wirestone Auto”, “Wirestone International”, “we”, “us” and “our” refer to Wirestone International Private Limited, unless the context requires otherwise. The expressions “you”, “your”, “customer” and “user” refer to any person or entity accessing the website or using its services.

Please read these Terms carefully before using the website or placing an order.

By accessing the website, creating an account, submitting an enquiry, placing an order or otherwise using our services, you acknowledge that you have read and understood these Terms and agree to comply with the provisions applicable to your use.

If you do not agree with these Terms, you should discontinue using the website.

These Terms must be read together with our Privacy Policy, Shipping Policy, Return & Exchange Policy and Refund and Cancellation Policy, wherever applicable. Nothing in these Terms is intended to remove or restrict any mandatory rights available to customers under applicable law.

2. Company Details

• Registered Company Name: Wirestone International Private Limited
• Brand Name: Wirestone Auto
• Website: https://wirestoneauto.com
• Customer Support Email: sales@wirestonecable.com
• WhatsApp / Phone: +91 91161 33357
• Business Address: Plot No. 44, Highway Campus Colony, Harmada, VKI Industrial Area, Jaipur, Rajasthan – 302013, India.
• Grievance Officer: Sanjay Saini
• Grievance Email: autowirestone@gmail.com

The company name, brand name, address and contact details stated above are intended to identify the seller and should be kept consistent with the Company's current official and legal records.

3. Scope and Applicability

These Terms apply to all users who access or use our website, including:

• Visitors browsing product information.
• Customers purchasing products through the website.
• Registered users, where account facilities are available.
• Individuals and businesses submitting product enquiries.
• Customers requesting standard or special-size automotive cables.
• Users accessing, downloading or otherwise using website content.

Certain products, custom manufacturing requests, business quotations, bulk orders or other commercial arrangements may be subject to additional written conditions. Where a separate agreement has been expressly accepted by the Company and the customer, its applicable provisions will govern the relevant transaction to the extent permitted by law.

4. Nature of Our Business

Wirestone International Private Limited manufactures automotive control cables under the Wirestone Auto brand.

Our products may include clutch cables, brake cables and other automotive control cables intended for specified vehicle applications.

We also deal with certain uncommon, discontinued, vehicle-specific and special-size cable requirements, subject to technical feasibility, material availability and manufacturing capability.

As a manufacturer, our order fulfilment process may involve technical verification, material procurement, production preparation, manufacturing, assembly and quality inspection. Consequently, not every product shown on the website will necessarily be ready for immediate dispatch.

Product availability and estimated production or dispatch times will depend on the particular product and order requirements.

5. Website Access and Permitted Use

We grant you a limited, revocable, non-exclusive and non-transferable permission to access and use the website for lawful purposes, including browsing product information, evaluating products and placing legitimate orders.

You agree not to use the website in a manner that:

• Violates applicable Indian law or other applicable legal requirements.
• Infringes our intellectual property or the rights of another person.
• Interferes with the website's security, availability or normal operation.
• Involves fraud, deception, impersonation or unauthorised transactions.
• Attempts to obtain unauthorised access to accounts, systems or data.
• Disrupts another user's lawful access to the website.
• Uses website information for unlawful solicitation or harassment.
• Introduces malware, malicious scripts or other harmful components.

We may take reasonable and proportionate action to address suspected misuse, protect our systems and comply with legal obligations.

You are responsible for maintaining the device, software and internet connection needed to access the website.

6. Eligibility and Legal Capacity

You may enter into a purchase transaction only if you are legally capable of entering into a binding contract under applicable law.

Individuals below 18 years of age must not independently enter into purchase contracts. A parent or legal guardian may transact on their behalf where legally permitted.

If you use the website or place an order on behalf of a company, partnership, proprietorship or other organisation, you represent that you have the authority to act on its behalf.

You must provide truthful information and must not misrepresent your identity, business, authority or intended use of the website.

7. Website Content and Intellectual Property

Unless otherwise stated, the website's content is owned by or licensed to Wirestone International Private Limited.

Protected content may include:

• Company names, brand names and logos.
• Product photographs and illustrations.
• Product descriptions and technical information.
• Original text, graphics and artwork.
• Videos and other multimedia materials.
• Website design, layout and original creative elements.
• Documents and other materials published by the Company.

All applicable intellectual property rights are reserved.

You may view website content for lawful informational and purchasing purposes. You must not reproduce, modify, publish, distribute, sell, commercially exploit or create derivative works from protected content without prior written permission, except to the extent permitted by applicable law.

You must not remove copyright notices, misrepresent ownership of our content or present our branding as belonging to another business.

Nothing on the website grants an implied licence to use our trademarks, designs or other protected materials.

8. Copyright and Design Protection

The Company may own or hold rights in original website designs, photographs, artwork, product images, technical documents and other creative materials. Some intellectual property rights may also be subject to applications, registrations or other legal proceedings.

The status of any particular registration or application should be verified from the relevant official records.

No statement in these Terms should be interpreted as claiming that an intellectual property right has been registered where registration has not been confirmed.

Unauthorised copying, commercial reproduction, distribution or modification of protected materials may result in legal action where justified under applicable law.

9. Trademarks and Third-Party Names

Wirestone Auto and associated company branding identify our business and products.

Names, logos and trademarks belonging to third parties remain the property of their respective owners.

References to vehicle manufacturers, vehicle models or other brands are made for identification, technical compatibility or descriptive purposes where applicable. Such references do not, by themselves, establish sponsorship, endorsement, affiliation or authorisation by those third parties.

Users must not use our brand identity or trademarks in a way that falsely suggests an official relationship with the Company.

10. Product Listings, Descriptions and Images

We make reasonable efforts to provide accurate product names, descriptions, images, specifications, prices and compatibility information.

However, information may occasionally contain typographical errors, omissions or outdated details. Photographs and illustrations may not show every technical feature of a product.

Customers should review the specifications and any available compatibility information before ordering.

If a dimension, fitting, vehicle application or other technical specification is essential to your purchase, please contact our support team before making payment.

Where a material correction to an order is necessary, we will communicate the issue and obtain any approval required before proceeding.

Nothing in this clause excludes a customer's rights where a product is misdescribed, defective or does not conform to the confirmed order.

11. Product Variations and Technical Specifications

Automotive cables are technical components that may differ according to vehicle make, model, variant, manufacturing year, design and fitting requirements.

Reasonable differences in product appearance, packaging or non-essential presentation may occur where applicable. However, a variation that materially affects the confirmed technical specifications, compatibility or performance must not be treated as an ordinary cosmetic difference.

The product description, confirmed order details and any written technical agreement should be considered together when determining the product ordered.

Customers should not rely solely on photographs or general product descriptions when precise dimensions or fittings are required.

12. Vehicle Compatibility and Customer Responsibility

Before placing an order, customers should verify the product's suitability for the intended vehicle.

Relevant details may include:

• Vehicle make and model.
• Vehicle variant and manufacturing year.
• Cable type and intended application.
• Cable length and other relevant measurements.
• End fittings, mounting points and connections.
• Quantity and any special manufacturing requirements.

Customers must provide accurate information when requesting a particular cable.

If a customer supplies incorrect measurements or vehicle details and the product is manufactured according to those details, the issue may be assessed as a customer-related specification error.

If the product supplied differs from the specifications confirmed by the Company, the matter will be assessed under the applicable product policies and law.

Where a customer is uncertain about compatibility, we recommend contacting our team before payment.

13. Special-Size, Custom and Discontinued Products

Some automotive cables require additional technical assessment or manufacturing work.

Such orders may involve confirming dimensions, reviewing vehicle applications, arranging raw materials and components, preparing tooling, manufacturing, assembly and quality checks.

Additional production time may therefore be necessary.

Before ordering a special-size or custom cable, customers should confirm the relevant specifications with our team. Written confirmation of dimensions, fittings and other requirements should be retained for reference.

Once manufacturing has started, changes may require additional time, materials or costs. Any proposed change and applicable additional cost will be communicated for approval where required.

A product manufactured according to the specifications correctly confirmed by the customer and accepted by the Company may not qualify for a return solely because the customer later changes their requirements, subject to applicable law.

This does not remove any rights arising from a manufacturing defect, incorrect supply, non-conformity or other legally recognised grounds.

If a requested product cannot be manufactured or supplied, the Company will communicate the available options and address any payment received in accordance with applicable law and the relevant policies.

14. Product Availability

Products displayed on the website are subject to availability and manufacturing feasibility.

A product listing does not necessarily mean that the product is immediately available for dispatch.

Availability may be affected by material supply, production capacity, technical requirements, tooling, order quantity or other manufacturing considerations.

If a product becomes unavailable or cannot be supplied as ordered, we will make reasonable efforts to inform the customer and explain the available options.

Any cancellation or payment resolution arising from non-availability will be handled in accordance with applicable law and the relevant policy.

15. Enquiries, Quotations and Purchase Orders

Customers may contact us for product enquiries, technical clarification, bulk orders or special manufacturing requirements.

Unless expressly stated otherwise, an enquiry or quotation request does not itself constitute an accepted purchase order.

A quotation may specify the product, dimensions, quantity, price, applicable taxes, shipping charges, manufacturing time and other conditions.

Quotations are subject to their stated validity period, availability and any conditions communicated by the Company.

Where a customer submits a purchase order or accepts a quotation, the order will be processed in accordance with the applicable confirmation and any agreed written conditions.

For custom products, customers should ensure that all relevant specifications have been confirmed before authorising production.

16. Order Placement and Confirmation

Submitting an order through the website constitutes an offer to purchase the selected products on the applicable terms.

Customers must provide accurate contact information, billing details, delivery details and any required technical specifications.

An automated email, payment acknowledgement or order-received message may confirm receipt of the order without necessarily confirming final acceptance or readiness for dispatch.

The Company will communicate order acceptance in accordance with its order process and applicable law.

Orders requiring technical verification, special manufacturing or additional payment checks may require further confirmation before fulfilment.

17. Order Verification and Acceptance

We may verify order details, payment status, delivery information, product specifications and other information reasonably necessary to process an order.

If clarification is required, we may contact the customer before proceeding.

Where a genuine issue arises concerning an incorrect price, product availability, incomplete specifications, suspected unauthorised payment or a material transaction error, we may temporarily hold the order while the matter is reviewed.

If an order cannot be accepted or fulfilled, the customer will be informed as appropriate and any payment received will be addressed in accordance with applicable law.

These verification rights are not intended to permit arbitrary cancellation, discriminatory treatment or withholding of money that must legally be returned.

18. Pricing, Taxes and Additional Charges

Product prices will be displayed on the website or communicated through an authorised quotation.

Applicable taxes, shipping charges and other mandatory charges will be disclosed as required before the customer completes the purchase.

Prices may change over time. A price change will not automatically alter an order that has already been accepted, except where a correction or adjustment is permitted by law and properly agreed with the customer.

If a technical error, typographical mistake or pricing discrepancy is identified before acceptance, we may contact the customer to clarify the correct price or other affected details.

If an order cannot be fulfilled because of a pricing error or another valid reason, the customer will be informed and any payment resolution will be handled in accordance with applicable law.

The tax treatment of a transaction will depend on the applicable law and the relevant product, transaction and delivery details.

19. Prepaid Payment Policy

Wirestone Auto currently accepts prepaid orders only. Cash on Delivery (COD) is not available unless expressly offered by the Company.

Customers must complete payment through the payment methods made available or expressly authorised for the transaction.

Orders are processed after successful payment confirmation, subject to order verification, product availability and manufacturing requirements.

Customers must use a payment instrument lawfully belonging to them or that they are otherwise authorised to use.

The Company may request reasonable additional information to verify a transaction where necessary and legally permissible.

Customers should never share payment passwords, PINs, one-time passwords or confidential authentication credentials with Company staff.

20. Third-Party Payment Gateways

Payments may be processed through third-party payment gateways, banks or other authorised service providers.

Transactions may be subject to the applicable terms, security procedures and processing timelines of those providers.

If an amount is debited but the order status remains unclear, customers should contact our support team with the order number and transaction reference.

Customers should not share complete card details, security codes, passwords or other confidential payment credentials in support messages.

Any payment dispute or failed transaction will be reviewed according to the available transaction information, the payment provider's process and applicable law.

21. Order Cancellation and Modification

Order cancellation requests are governed by our separate Refund and Cancellation Policy.

Customers should contact our support team as soon as possible if they wish to cancel or modify an order.

Cancellation or modification may depend on whether the order has been accepted, dispatched or entered production.

Special-size and custom manufacturing orders may require additional review because materials or production work may already have been committed.

Any applicable cancellation, refund or modification decision will be handled in accordance with the relevant policy, the agreed transaction terms and applicable law.

The Company may cancel an order that cannot reasonably be fulfilled, including because of genuine product unavailability, material pricing errors or suspected unauthorised transactions. Customers will be informed as appropriate, and payment matters will be resolved in accordance with applicable law.

22. Shipping and Delivery

Shipping and delivery are governed by our separate Shipping Policy.

Ready-to-dispatch products are generally processed within 1–2 business days after payment confirmation, subject to the circumstances of the order.

Special-size, uncommon, discontinued and vehicle-specific cables may require additional manufacturing time.

Delivery estimates depend on product availability, manufacturing, dispatch, destination and courier service. An estimated delivery date is not a guarantee unless expressly confirmed as a guaranteed service.

Customers must provide a complete and accurate delivery address, including the recipient's name, mobile number, PIN code and any relevant landmark.

Customers should contact us promptly if a shipment appears delayed, damaged, missing or returned to origin.

Please refer to the Shipping Policy for tracking information, delivery attempts, shipping charges, undelivered parcels and related procedures.

23. Returns, Exchanges and Replacements

Returns, exchanges and replacements are governed by our separate Return & Exchange Policy.

Customers should report issues such as:

• The wrong product being supplied.
• A mismatch with confirmed dimensions or fittings.
• A verified manufacturing defect.
• Qualifying transit damage.
• Other product-related issues covered by applicable law.

Customers may be asked to provide the order ID, product photographs, measurements or other reasonable evidence.

Where inspection is necessary, the Company will communicate the return instructions and applicable procedure.

Product claims will be reviewed on their merits. Nothing in these Terms excludes any remedy required by applicable law.

24. Refunds

Refunds are governed by our separate Refund and Cancellation Policy.

Where a refund is approved or required by applicable law, it will be processed in accordance with the relevant policy, payment-provider requirements and legal obligations.

The time required for funds to appear in a customer's bank account may differ from the time at which the Company initiates a refund.

Customers should refer to the separate Refund and Cancellation Policy for the applicable process and timelines.

25. Product Inspection and Quality Checks

We aim to manufacture and supply products that conform to the applicable specifications and quality requirements.

Depending on the product, inspection may include checks of dimensions, fittings, assembly, appearance and other relevant characteristics.

Customers should inspect delivered products and contact us promptly if a problem is identified.

If a complaint requires technical assessment, we may request photographs, measurements, product details or return of the product for inspection.

Inspection requirements will be reasonable and relevant to the complaint. They will not be used to arbitrarily reject genuine claims or override rights provided by law.

26. Product Installation and Intended Use

Automotive cables are technical components that must be selected and installed for the appropriate vehicle application.

Customers should ensure that a product is suitable for its intended application and that installation is carried out by a suitably qualified mechanic or technician where appropriate.

Before use, the cable should be checked for suitability, correct fitting and any visible damage.

A cable that appears defective, damaged, incorrectly fitted or unsuitable for the vehicle should not be used.

Improper installation, misuse, unauthorised modification or use outside the intended application may be relevant when assessing a product complaint, subject to applicable law.

Nothing in these Terms excludes liability that cannot legally be excluded.

27. Intellectual Property Complaints

We respect the intellectual property rights of others.

If you believe that material on the website infringes your copyright, trademark or other intellectual property rights, please contact:

Email: sales@wirestonecable.com

Please provide sufficient information to identify the material, describe the alleged infringement and explain your rights in the material.

We may request additional information to review the complaint and will take appropriate action where warranted under applicable law.

28. User Accounts and Security

Where account registration is available, users must provide accurate, complete and current information.

Users are responsible for maintaining the confidentiality of their login credentials and should take reasonable steps to prevent unauthorised access.

If you suspect unauthorised access to your account, please notify us promptly.

We may restrict or suspend account access where reasonably necessary to address security risks, suspected misuse, unlawful activity or legal requirements.

Any such action will be handled consistently with applicable law and will not automatically remove rights relating to an existing order.

29. User Conduct and Prohibited Activities

Users must not use the website for unlawful, fraudulent or harmful activities.

Prohibited conduct includes:

• Uploading or distributing unlawful, defamatory or infringing material.
• Impersonating another person or business.
• Sending spam or unauthorised mass communications.
• Attempting to obtain another user's passwords or private information.
• Attempting unauthorised access to website systems.
• Scanning or testing security without authorisation.
• Introducing viruses, malware or harmful code.
• Interfering with website operation or other users' access.
• Collecting personal data in violation of applicable law.
• Using website content for misleading commercial purposes.
• Engaging in fraud or submitting materially false order information.

We may investigate suspected misuse and take proportionate action, including restricting access or reporting suspected unlawful conduct to the appropriate authorities where justified.

30. User-Submitted Content and Feedback

Users are responsible for ensuring that any material they submit, including photographs, reviews, feedback, suggestions or other content, may lawfully be provided.

Users must not submit confidential information belonging to another person without proper authority.

By submitting feedback or suggestions, you permit us to consider them for improving our products, services and website. Any broader use of submitted content will be subject to applicable intellectual property rights, privacy requirements and any relevant agreement.

Personal information contained in submissions will be handled in accordance with our Privacy Policy and applicable law.

Nothing in this clause grants the Company an unrestricted right to use personal or confidential information contrary to law.

31. Customer Communications

We may communicate with customers through email, WhatsApp, SMS, telephone or other available channels for legitimate purposes, including:

• Order acknowledgement and verification.
• Payment confirmation.
• Manufacturing and product clarifications.
• Dispatch and delivery updates.
• Complaint handling and customer support.
• Important service or policy notifications.

Promotional and marketing communications will be handled in accordance with applicable law and consent requirements.

Customers may opt out of promotional communications through an available unsubscribe mechanism or by contacting sales@wirestonecable.com, subject to any lawful administrative communications that must still be provided.

32. Privacy and Personal Information

Our handling of personal information is governed by our separate Privacy Policy and applicable Indian law.

Information such as names, contact details, delivery addresses, order records and transaction references may be processed as necessary for order fulfilment, customer support, fraud prevention, business operations and legal compliance.

Customers should review the Privacy Policy for information concerning the collection, use, sharing, retention and protection of personal information and any applicable rights.

Nothing in these Terms overrides mandatory privacy or data protection requirements.

33. Third-Party Websites, Services and Links

The website may contain links to third-party websites, payment providers, courier services or other external resources.

Those services may operate under their own terms, privacy policies and procedures.

Unless expressly stated otherwise, we do not control independent third-party websites and do not guarantee the accuracy or availability of their content.

The inclusion of a link does not necessarily imply endorsement, sponsorship or affiliation.

Customers should review the applicable third-party terms before using those services.

34. Website Availability and Technical Interruptions

We aim to maintain reliable website access, but uninterrupted availability cannot be guaranteed.

Temporary interruptions may occur because of maintenance, software updates, hosting problems, internet connectivity, security incidents or other technical circumstances.

We may update, modify or discontinue website features when reasonably necessary.

We will make reasonable efforts to address significant technical problems, subject to operational limitations and applicable law.

35. Website Information Disclaimer

Website content is provided for general product and business information.

Although we make reasonable efforts to maintain accurate information, we do not guarantee that every description, image, specification or page will always be complete, current or free from error.

Where a technical specification is critical to a purchase, customers should contact us for clarification before ordering.

This clause does not exclude obligations to provide accurate information or remedies available where a product or service does not conform to applicable requirements.

36. Warranties and Statutory Rights

Any product-specific warranty expressly provided by the Company will be governed by its stated terms, subject to applicable law.

If no separate warranty is expressly provided, customers may contact our support team for clarification regarding the product and the applicable terms.

Nothing in these Terms excludes or limits statutory warranties, consumer protection rights or other remedies that cannot lawfully be excluded or limited.

37. Limitation of Liability

To the extent permitted by applicable law, the Company will not be responsible for losses that are not reasonably foreseeable or that arise solely from circumstances beyond its reasonable control.

Any limitation of liability will apply only to the extent legally permitted. It will not exclude liability that cannot lawfully be excluded, including applicable liability for fraud, wilful misconduct or statutory consumer rights.

A claim will be assessed according to the relevant facts, the applicable agreement and the law.

Nothing in these Terms is intended to remove a customer's legal entitlement to an appropriate remedy for a defective, misdescribed or non-conforming product.

38. Indemnity

To the extent permitted by applicable law, users may be responsible for direct losses, reasonable costs or claims arising from their unlawful conduct, infringement of third-party rights or material breach of these Terms.

This provision does not impose liability where a user is not legally responsible and does not restrict any non-excludable statutory rights or remedies.

39. Force Majeure

A party may experience delay or inability to perform an obligation because of circumstances beyond its reasonable control.

Such circumstances may include natural disasters, severe weather, fire, war, civil unrest, government restrictions, epidemics, labour disruptions, transportation interruptions, infrastructure failures or other comparable events.

Where such circumstances affect an order, we will make reasonable efforts to communicate material delays and determine the appropriate next steps.

Force majeure does not automatically remove obligations or customer rights that remain enforceable under applicable law.

40. Order Changes and Product Substitutions

If a material change to a confirmed order becomes necessary because of product availability, manufacturing constraints or a technical issue, we will communicate the proposed change to the customer.

Where approval is required, we will obtain it before proceeding.

Customers may reject a proposed modification where the applicable terms or law permit them to do so. The available options will depend on the order status, the circumstances and applicable law.

No material substitution will be treated as accepted merely because a customer has not responded where express approval is required.

41. Suspension or Termination of Access

We may suspend or restrict website access where reasonably necessary to address security risks, unlawful activity, material misuse, suspected fraud or legal requirements.

Where appropriate and legally permissible, we will provide an explanation or an opportunity to resolve the issue.

Suspension of website access does not automatically cancel existing customer rights or obligations relating to orders already placed.

Any action affecting an order or payment will be handled in accordance with applicable law and the relevant transaction terms.

42. Notices and Electronic Communications

Customers may contact us through the official email address, WhatsApp number or other contact channels published on the website.

We may send order-related and other permitted communications to the contact details provided by the customer.

Customers are responsible for providing accurate contact details and checking important order communications.

Electronic communications may be used to document orders, clarifications, approvals and complaints, subject to applicable law.

For a product complaint, customers should retain their order number and relevant email or WhatsApp correspondence.

43. Complaints and Grievance Redressal

Customers are encouraged to contact our support team first so that we can attempt to resolve their concerns.

Please include your order ID, registered contact details and a clear description of the issue.

Complaints will be acknowledged and handled in accordance with applicable legal requirements and timelines.

Customers retain the right to approach the appropriate consumer commission or other competent authority where permitted by law.

44. Relationship with Other Policies

These Terms should be read together with the other policies published on our website, including:

1. Privacy Policy.
2. Shipping Policy.
3. Return & Exchange Policy.
4. Refund and Cancellation Policy.

Each policy addresses a specific subject. Where a policy deals specifically with a particular procedure, its relevant provisions will apply to that subject, subject to applicable law.

If a provision conflicts with a mandatory legal requirement, the legal requirement will prevail.

45. Amendments to These Terms

We may revise these Terms when business processes, website features or legal requirements change.

The latest version and its effective or revision date will be published on the website.

Changes will apply as permitted by applicable law. They will not retrospectively remove rights that have already accrued to customers or override an existing transaction where such an override is not legally permitted.

Customers are encouraged to review these Terms periodically.

46. Severability

If any provision of these Terms is found by a competent authority to be invalid, unlawful or unenforceable, that provision will be limited or treated as unenforceable to the extent required.

The remaining provisions will continue to apply to the extent permitted by law.

47. Waiver

If the Company does not immediately enforce a provision of these Terms, that does not necessarily mean it has waived its right to enforce it later.

Any waiver will be effective only to the extent permitted by applicable law and the circumstances in which it is given.

48. Assignment

Users may not transfer their rights or obligations under these Terms where such transfer requires the Company's consent and has not been authorised.

The Company may reorganise or transfer its rights and obligations as part of a lawful business restructuring or transaction, subject to applicable law and any required customer protections.

49. Governing Law and Jurisdiction

These Terms are governed by the applicable laws of India.

Subject to mandatory consumer protection provisions and the jurisdiction of competent statutory authorities, courts having jurisdiction in Jaipur, Rajasthan, may hear disputes arising from these Terms.

Nothing in this clause prevents a customer from exercising a statutory right to approach a competent consumer commission or other authority where permitted by law.

50. Entire Agreement

These Terms, together with the applicable product details, accepted order confirmation and relevant website policies, describe the terms governing your use of the website and the relevant transaction.

If a separate written agreement has been entered into by the Company and the customer, that agreement will apply to the extent expressly agreed and legally enforceable.

Nothing in this section overrides mandatory rights or obligations under applicable law.

51. Contact Information

For questions about these Terms, website use, products or orders, contact: